Yes of course, we offer it for all orders over $100.
Yes, we can order wherever you are, as long as you have Internet connection.
Orders can be canceled as long as they have not shipped. Please reach out to Customer Service ASAP and have your order number handy!
We are not able to apply the discount code or provide a refund for a missed code if you have already completed your purchase. The best option is to cancel the current order and place a new one with the code added.
We’re happy to look into this for you. Contact Customer Service and we’ll straighten it out!
We gladly accept PayPal, Visa, MasterCard, American Express, Discover, JCB and Diners Club.
Check to make sure that the billing address you entered matches the address on file with your credit card company. That usually does the trick!
If you’ve received an order confirmation but not a shipping confirmation, your order is still being processed. Hang tight!
Yes, it is your responsibility to pay all tariffs, duties and taxes.
Yes, almost all of our products are handmade in Turkey.